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Why are we asking this?
You can listen to Smooth Radio across the UK, so we want to provide you with information that best suits your region. You won't need to set your location next time you visit.
Smooth Radio UK broadcasts on National Digital Radio (DAB) throughout the UK, on digital television and the internet.
As well as these national services, Smooth Radio broadcasts on a number of regional analogue FM frequencies (in Glasgow, the North East, the North West, East Midlands, West Midlands and in London), each of which has licensing requirements in respect of its music and content: these are set out in the station "Format", a document issued by Ofcom, the UK's radio regulator.
Even though the same programming output (including all music and presentation, but not necessarily advertising) is broadcast on the national and regional outputs, each of the analogue services is required to provide a Public File for listeners that details the public obligations of the station and provides guidance on how these obligations are being met.
The Public File contains information about the provision of the Licensed Analogue Services in accordance with Ofcom’s guidelines. The File is updated regularly and available here via our website or by post, in hard copy to any member of the public upon reasonable request.
Smooth Radio London Ltd must operate within the conditions of its licence at all times and we welcome any feedback from listeners on any aspect of our output. Should you wish to make comments on any part of Smooth Radio output, please use the Contact Us link below. Our policy is to respond to all correspondence when required within a minimum of seven working days.
Company Name: Smooth Radio London Ltd
Registration Number: ORG832-96388-41101
Place of registration: London
Registered Office: 30 Leicester Square, London WC2H 7LA.
Smooth Radio London Ltd’s main office is: 30 Leicester Square, London WC2H 7LA
Reception telephone: 020 7766 6000
How to listen to Smooth Radio:
Smooth Radio UK is available on DAB, digital television (Freeview, Freesat, Virgin Media and Sky) and via the internet at http://www.smoothradio.co.uk/. Smooth Radio can also be heard on FM and Local DAB in Glasgow ,London, the North East, North West, East Midlands and West Midlands. Further information can be found at the Smooth Radio website: http://www.smoothradio.co.uk/
Smooth Radio Character of Service and Formats
Digital One Multiplex format description
An easy listening station featuring easy listening music and lifestyle oriented speech, targeting an audience aged 50-plus and broadcasting some specialist music programmes.
Analogue FM licence format descriptions:
North East England:
An easy listening station featuring melodic music from the past six decades and today mixed with lifestyle oriented speech, primarily targeting listeners in the north east aged 50 plus, with at least 10 hours of identifiable specialist music programmes each week.
North West England:
An easy listening station featuring easy listening music including music influenced by jazz and soul and lifestyle oriented speech targeting a North-West audience aged 50 plus and broadcasting 12 hours a week of specialist music programmes during evenings and weekend daytime.
A melodic music station, featuring lifestyle orientated speech, primarily targeting listeners in the east midlands area aged 50 plus, with at least 12 hours of identifiable specialist music programmes each week.
A melodic music station, featuring lifestyle orientated speech, primarily targeting listeners in the west midlands area aged 50 plus, with at least 12 hours of identifiable specialist music programmes each week.
An easy listening station featuring easy listening music including music influenced by jazz and soul and lifestyle oriented speech, targeting a London audience aged 50-plus, and broadcasting 12 hours a week of specialist music programmes during evenings or weekend daytime.
A melodic music station, featuring lifestyle orientated speech, primarily targeting listeners in the Glasgow area aged 50 plus, with at least 12 hours of identifiable specialist music programmes each week.
News bulletins will be broadcast hourly weekdays and weekends.
Smooth Radio Glasgow provides local news hourly from 6am-7pm on weekdays at weekends there are local headlines at 2pm
Smooth Radio Glasgow’s News Team is managed by:
Heather Kane - Head of News
Smooth Radio UK's News Team is managed by:
James Rea - Group Head of News
Take a look at news stories recently covered on-air
You can contact the Smooth Radio Glasgow News Team on 0141 781 2206 or the Smooth Radio UK News Team on 02077666400.
All programming (excluding Glasgow) is produced and broadcast from our studios in London. Take a look at the schedule.
Smooth Radio analogue services (excluding Glasgow) are not obliged under the terms of licence to provide within its Format any locally made hours of programmes.
With the exception of Smooth Radio in Glasgow, each Smooth services provides the same programming and the analogue licences for the East Midlands, the North West, the West Midlands , London and the North East apart from some variations in local information and advertising all comply with the character of services described above and as described within the overall Format requirements.
Smooth Radio uses radio automation technology during the following hours:
Saturday 10:00 - 14:00
Sunday: 10:00 - 14:00, 20:00 - 00:00
OFCOM Local Guidelines:
You can see each of the analogue station Formats on the Ofcom website:
Programming Team information:
Managing Editor: Dick Stone
Events and Charity Support
We occasionally publicise events for charities on air and on our website.
Should you wish to complain about Smooth Radio or anything related to its output please contact the Managing Editor. Your complaint will be acknowledged and a resolution proposed within 10 days. You can make a further complaint if a resolution is not reached to OFCOM or we can advise further on other regulatory bodies which may be helpful.
OFCOM (Office of Communications) is the independent regulator and competition authority for the UK communications industries, with responsibilities across television, radio, telecommunications and wireless communications services. Information for consumers and information regarding this station is available on their website at www.ofcom.org.uk
If listeners wish to report any Pirate Radio interference to Ofcom this can now also be done directly by accessing: http://ask.ofcom.org.uk/help/radio/pirates